FAQs

Q1: My rental property requires professional cleaning – what information do you provide?

Ans: We issue detailed cleaning certificates with before/after photos, exactly what Burwood property managers demand for bond returns.

Q2: Can you actually remove that “wet dog” smell from deep in the padding?

Ans: Absolutely. Our 3-stage odour removal Burwood process penetrates below the surface to eliminate odour-causing bacteriacleaners miss.

Q3: What’s your solution for high-traffic office carpets that always look dirty?

Ans: Our commercial carpet cleaning Burwood program uses rotary encapsulation, a dry method that keeps your business operational while removing ground-in dirt.

Q4: Will cleaning revive my flattened, matted carpet fibres?

Ans: Our grooming wands and specialised rakes lift crushed pile, we’ve restored 10-year-old carpets landlords thought needed replacing.

Q5: How do you protect my hardwood floors during cleaning?

Ans: All methods features moisture barriers and our solutions use protective mats, we’ve serviced heritage homes with original flooring since years now.

Q6: Can you clean carpets after a roof leak or plumbing issue?

Ans: Our flood response team brings industrial air movers and dehumidifiers to prevent mould, crucial in Burwood’s humid climate.

Q7: What cleaning methods do you use?

Ans: We use modern carpet cleaning techniques and effective products designed to deliver strong results while maintaining care for your home environment. Our team selects methods based on the carpet type and condition.

Q8: Do you offer any maintenance between deep cleanings?

Ans: Ask about our Quick Refresh service, a spot treatment that extends your deep clean results.

Q9: How soon can I walk on my carpets after cleaning?

Ans: Our rug cleaning Burwood specialists perform hand-cleaning with temperature-controlled water, no harsh tumbling or cleaning solutions that damage delicate fibres.